The LEgal bit
Terms & Conditions
1.) No persons under the age of 18 (16?) are permitted to attend any events with Paranormal
Inc.
2.) Paranormal Inc will not be liable for any damage or loss to property and personal
equipment either on the journey to the event, during the event and on the journey back home
from the event. This includes any damage that may be caused by any spiritual or poltergeist
activity during the event.
3.) Several locations are not suitable for clients with disabilities. Your safety is paramount and
we reserve the right to make changes to areas accessible within locations without recourse at any
time. At Paranormal Inc we value all our clients and aim to make as many of our events as
accessible as possible but unfortunately due to the locations of some events this is not always
feasible as we have to ensure guest safety above all else. If you would like any additional
information regarding our locations please contact us at (hello@parainc.co.uk) where one of the team will be
happy to assist
4.) Due to restrictions at our locations heavily pregnant women are not allowed on any of our
events.
5.) Each client will act in a responsible manner and respect the needs of others. You will not cause
harm or injury to anyone or put yourself or anyone else in danger.
6.) Absolutely no alcohol or drugs are permitted on any event. If anyone appears to be under
the influence of alcohol or drugs and/or is suspected of bringing either alcohol or drugs to the
event they will be asked to leave immediately and will not be refunded for any part of monies paid
for the event. The Paranormal Inc team will use their own discretion and have the ultimate
decision to evict anyone whom they consider to be behaving in an inappropriate manner due to
alcohol or drugs.
7.) As per U.K. law there will be no smoking allowed in any venue, this also includes the use of
any electronic smoking device. Smoking areas will be provided where and when possible.
Candles, matches and naked flames must not be used in any venue. Our team will not be using
candles for experimental purposes due to the safety hazards.
8.) Paranormal Inc accept no excess liability for any accidents/injuries to a client which occurs
from not adhering to our behaviour policy or any element within it. However, due to the nature of
the events and locations accidents can happen therefore instructions to avoid this must be
adhered to.
9.) Paranormal Inc accepts no responsibility for any clothing, equipment, damage to
vehicles, parking, breakdowns or clamping of vehicles. All property and effects
belonging to you are your responsibility and we would urge you to protect your property and keep
all said articles safe whilst attending the event.
10.) There are occasions when events are cancelled due to circumstances beyond our control
should this occur we will endeavour to reschedule the event with more than one choice of date (if
this is possible). If you are unable to make the rescheduled date(s) then we will credit your online
booking account with all monies paid, which you can use towards a future booking of your choice
from the website (subject to availability). We will endeavour to ensure that every client is made
aware of a cancelled event as soon as possible. However, if this has not been possible,
Paranormal Inc will not refund any expenses incurred due to the cancellation, this includes travel
and hotel expenses.
11.) You are responsible for making your own decisions about what you are experiencing and act
according to your own beliefs not the beliefs of others. Paranormal Inc recognise that statements
are the sole opinion of the individual making them and not a reaction of Paranormal Inc’s policies
and opinions. There are no guarantees in relation to what is truth and what may be an offered
opinion.
12.) Any information that we may receive from you or that is requested by us in relation to names,
addresses, email addresses or contact telephone numbers is sensitive and will not be used for
any purposes other than to be incorporated into our database as per UK GDPR legislation.
13.) Paranormal Inc hold all their events at locations that have demonstrated paranormal activity
witnessed and recorded by ourselves and others. It is however, impossible to guarantee what
activity may occur during an event.
14.) Due to the lateness of the investigation you must make arrangements that ensure you are not
too tired to drive. Remember tiredness can kill.
15.) These terms and conditions are non-negotiable and your booking of an event demonstrates
acceptance by you, the client. These conditions and any contract into which they are
incorporated shall be subject to English Law and the exclusive jurisdiction of the Courts of
England.
16.) Paranormal Inc will endeavour to ensure that your time spent at the location is fruitful and
rewarding and between us we should all have an experience that will not be forgotten.
17.) The use of cameras, filming and recording equipment is permitted on our events
subject to limitations. Any footage caught is deemed to be for personal use only and not for
public view and ownership of this footage either audio or visual belongs solely with Paranormal
Inc. Before commencing video or audio capture you must advise anybody being recorded so that
they are aware and have the choice not to be included. It is also imperative that you seek consent
from Paranormal Inc by email before releasing any audio or visual footage into the public domain
and this includes Facebook, other social media platforms and personal websites. This is to ensure
that our guests, events and our locations are not compromised in any way. Failure to comply with
this could lead to legal action being taken. You may be asked to sign a document during your
event and some locations do have limitations for filming in order to ensure the enjoyment of all
guests.
CANCELLATIONS BY US
We can cancel an event at any time for any reason at our own discretion. We can particularly
cancel an event if not enough customers have booked to make in financially viable to operate. If
we have to cancel, we will tell you as soon as reasonably possible. In these circumstances we will
move your booking to another event of your choice or place your monies on your Paranormal Inc
Booking Account for you to use on a future date. In such circumstances refunds may be issued
subject to a request being raised by the client with Paranormal Inc. We will have no other liability
whatsoever to you. This includes refunds on any hotel bookings or refunds on any travel
arrangements or other costs incurred relating to the cancelled event.
CANCELLATIONS AND REFUNDS
It is your responsibility at the time of booking to ensure that you are able to make the event
date as Paranormal Inc cannot offer a refund or transfer your places if you are unable to
attend. Our locations are paid in advance and we are liable for these costs even if you cannot
make the event.
All payments are non-refundable and non-transferable and credits will not be
owed. Deposit payment options will secure your place(s) on the event but the balance payment
should be made no later than 28 days prior to the event. If the balance payment is not received
by the due date your places and any monies paid to date will be lost.
Once the balance payment is made this payment cannot be refunded nor can your booking be transferred to
another date or a different event if you cannot attend. You must let us know if you are unable to
attend an event up to the time of the event as the team will be waiting for you to arrive.
We cannot put your places back up for sale on the website if you are unable to attend your
event. However, if the ticket price has been paid in full, your tickets can be transferred to a third
party and where applicable you can advertise your tickets for sale on our Facebook Group page.
However, these tickets cannot be sold on any other advertising site due to the terms and
conditions associated with them.
Please note that Paranormal Inc accept no liability for any third
party transactions made via this method nor will Paranormal Inc enter into any correspondence to
help with this transaction.
All guests need to be directed towards Paranormal Inc’s Terms and Conditions by the lead booker
and it will be deemed that the person(s) purchasing your tickets have been asked by you to
ensure that the terms and conditions have been read and agreed by all concerned. We will need
the name, telephone number and email of the person purchasing tickets. Failure to provide these
will result in those guests not being allowed to enter the location.
BEHAVIOUR POLICY
We want all of our guests to enjoy our events and to feel safe at all times. We know that one
disruptive guest can have an adverse effect on an event. We would therefore ask you to please
read and agree to the terms set out in this policy and also to share this with those in your booking:
- No disrespectful behaviour will be tolerated as this has a detrimental impact on the event
and the other guests. - Any behaviour deemed disrespectful or inappropriate will be dealt with
swiftly and the person or people concerned will be removed from the event regardless of any
transport difficulties or adverse weather conditions. - ABSOLUTELY NO ALCOHOL OR DRUGS ARE TO BE CONSUMED PRIOR TO OR DURING
THE EVENT. There is zero tolerance with this and any guest thought to be under the influence of
drugs or alcohol will not be allowed to take part in the event. We do not have to prove that you are
under the influence but can act accordingly if we believe this to be the case.
We would be grateful if you could contact us as soon as possible to let us know if you are
unable to attend an event, even if it is on the day of event so that we are aware that you will
not be arriving and can inform our sta.
THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:-
The content of the pages of this website is for your general information and use only. It is subject
to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we
shall not be liable. It shall be your own responsibility to ensure that any product, service or
information available through this website meet your specific requirements.
This website contains material that is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other
than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the
operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided
for your convenience to provide further information.
They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the
laws of England and Wales.
WEBSITE DISCLAIMER
The information contained on this website is for general information purposes only. The
information is provided by Paranormal Inc’s. and whilst we endeavour to keep the information upto-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website
or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Through this website, you may at times be able to link to other websites which are not under the
control of Paranormal Inc. We have no control over the nature, content and availability of those
sites. The inclusion of any links does not necessarily imply a recommendation or endorse the
views expressed within them.
Every eort is made to keep the website up and running smoothly. However, Paranormal Inc.
takes no responsibility for and will not be liable for the website being temporarily unavailable due
to technical issues beyond our control.
In no event will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data or
prots arising out of or in connection with the use of this website.
COPYRIGHT NOTICE
This website and its content is copyright of Paranormal Inc. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than
the following:
You may print or download to a local hard disk extract for your personal and non-commercial use
only.
You may copy the content to individual third parties for their personal use, but only if you
acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the
content. Nor may you transmit it or store it on any other website or other forms of the electronic
retrieval system.
